Guestbook

No doubt the London Baglioni is a hotel we would not hesitate to recommend. The service is discrete, down stated and classy- which we very much like- yet all needs are attended within minutes they are formulated. The personnel is courteous and genuinely preoccupied by the customers well being. We found that all members of the personnel were always smiling (may it be at the front door, the front desk or the house keeping). The concierge that greeted us was jovial and friendly and the hotel manager was absolutely charming. Lobby: all the materials used are of a fine quality, the chairs are very comfortable and the choice of colors very classic and tasteful. We feel the Italian chic. The first room we were in was very romantic and spacey. We came in with many suitcases and had plenty of space to "hide" all of our belongings. We felt we were in a small romantic apartment. The bathroom is practical, spacey and the bath is truly perfect for bath lovers (much better than we usually find)-my wife appreciated that feature very much. The second room was spacious (high ceiling) and the view makes it even more grandiose. As to the decor, we found the rooms to be classic and not overstated. The rich colors of the quality fabrics mixed to the dark wood floors become a peaceful little hideaway after touring the big city all day. We found that the rooms were very silent and isolated from noise. We did not ate at Brunello so can't comment on it. Finally, the fact that the hotel is in front of Hyde Park, minutes away from the metro station and in a nice residential area makes its location enviable. We certainly recommend anyone to stay at Baglioni London.

Laurent, Canada, 12/2009

Totally amazing! My partner and I stayed here once before and had quite a nightmare due to unforeseen circumstances, the hotel offered us a free one nights stay as compensation so I decided to reserve my judgement until I had taken the free one nights stay. Well I am very glad I waited, we had originally booked a standard room and were upgraded to a Junior Suite, all I can say is amazing, there was a bottle of champagne on ice waiting for us and the most gorgeous chocolates (which I broke my diet for). The room was very spacious with a walk in wardrobe and a huge bathroom suite, the bed was very comfortable, our only issue was the pillows, the two on the bed were very soft and there was only one spare pillow which was rock hard. I suppose I could have called down for more pillows but the champagne had left me a bit tipsy ! The staff could not do enough for us and were very pleasant and very helpful. I will definitely be returning to the hotel and I would definitely highly recommend to anyone wishing to stay in a central location.

elliemaybelle, United Kingdom, 09/2009

One of the best hotel experience. Spent four nights at the Baglioni hotel. We have received a warm welcome and the front office staff was so kind that we decided to pay extra money for a suite they offered, even if my girlfriend was not sure about it. But the service we received was top class and when we entered the room....WOW! She is still thanking me for the money well spent! You have a butler at disposal and the concierge was absolutely helpful reccomending all the best spots (and offering a free car ride with driver to Harrods.....a Jaguar car...again...WOW). After a long day in the city we decided to have a massage in the spa. Fantastic! Staff is very polite and make you feel really at home. We had dinner at the restaurant since we had an early departure the following day. Delicious food (italian, of course), impeccable service and a cool ambience. Definitely our hotel in London!

Foschi, France, 08/2009

Great Experience. The Baglioni Hotel was a great Hotel! It was very clean and the staff was very accomidating. It is directly across from Kensington Palace and there are shops and restaurants down the street from the hotel A tour company's bus picks up right down from the hotel. And it is within walking distance of the British Natural History Museum. The only problem that the hotel had and they said they are correcting is that they don't have wi-fi in the rooms only in the lobby and it is spotty. But overall a great hotel and only a short cab ride from the action.

LJB74, United States, 10/2008