SERVICES AND AMENITIES
Make the most of your stay by familiarizing yourself with the wide array of services and amenities available at each of our properties. Our comprehensive list of frequently asked questions is designed to provide you with valuable insights into everything from our restaurants and activities to our rooms and amenities.
WHAT GAMES AND AMENITIES DO YOU OFFER FOR CHILDREN AT THE RESORTS?
WHAT AMENITIES DO YOU OFFER FOR INFANTS AT THE RESORTS?
DO YOU SELL BABY PRODUCTS AT THE RESORTS?
ARE THERE SPECIFIC SPACES OR ACTIVITIES FOR TEENS AT THE RESORTS?
IS PARKING AVAILABLE AT THE RESORTS?
IS PARKING INCLUDED AT THE RESORTS?
DO YOU OFFER VALET PARKING?
WHAT ARE THE BREAKFAST, LUNCH, AND DINNER HOURS AT THE RESORTS?
ARE ALL THE MEALS INCLUDED IN THE RESERVATION RATE?
DO RESTAURANTS OFFER VEGETARIAN OPTIONS?
DO RESTAURANTS OFFER VEGAN OPTIONS?
DO RESTAURANTS OFFER HALAL OPTIONS?
ARE THE RESTAURANTS AIR-CONDITIONED?
CAN YOU ORDER A SINGLE GLASS OF WINE, OR DO YOU HAVE TO ORDER THE FULL BOTTLE?
DO YOU SERVE FOOD AND BEVERAGES ON THE BEACH?
DO ALL THE RESORTS HAVE A PRIVATE BEACH?
CAN YOU BRING INFLATABLE TOYS TO THE POOLS?
DO YOU HAVE AN AIR COMPRESSOR FOR INFLATABLE TOYS?
WHAT ARE THE CLOSING HOURS OF THE POOLS?
ARE THE POOLS HEATED?
ARE THERE KIDS-ONLY POOLS?
WHAT IS THE MINIMUM AGE TO USE THE POOLS?
ARE THERE CHAIRS OR LEISURE SPACES OUTSIDE THE HOTEL?
HOW RELIABLE IS THE Wi-Fi CONNECTION THROUGHOUT THE HOTEL?
DO YOU OFFER TWO-ROOM SUITES?
DOES THE HAIRDRYER IN THE ROOM COME WITH ACCESSORIES?
HOW MANY HAIRDRYERS ARE THERE PER ROOM?
CAN I REQUEST ADDITIONAL HAIRDRYERS?
CAN YOU CONNECT AN AMAZON TV STICK TO THE ROOM TV?
WHAT SIZE ARE THE ADDITIONAL FOLDING BEDS?
HOW CAN I REQUEST SPECIFIC AMENITIES FOR MY ROOM?
ARE THERE TENNIS OR PICKLEBALL COURTS?
ARE THERE ANY AGE RESTRICTIONS TO USE THE GYM?
ARE THERE BICYCLES FOR USE AT THE RESORTS?
ARE FREE TOURS OFFERED BY THE RESORTS?
HOW CAN I FIND OUT THE TIMES AND DATES OF THE ACTIVITIES?
WHAT IS THE COST OF YOUR TRANSPORTATION SERVICE?
HOW CAN I REQUEST TRANSPORTATION TO AND FROM THE AIRPORT?
ARE YOU RESORTS ALL INCLUSIVE?
IS THERE WI-FI CONNECTION AT THE RESORT, HOTELS, AND INSIDE THE SUITES?
HOW CAN I BOOK OUTDOOR ACTIVITIES, GOLF, OR SPA TREATMENTS?
ARE GRATUITIES MANDATORY?
IS THERE A DRESS CODE FOR ANY OF YOUR RESTAURANTS?
