The website available at the address www.baglionihotels.it (hereinafter the “Website”) is owned by The Palace Company Europe S.r.l., with sole shareholder subject to direction and coordination by Controladora IHC, S.A.P.I. DE C.V. and with registered office in Viale Regina Giovanna 27-29, 20129 Milan, VAT No. 12956850155, Tax Code and Milan Monza Brianza Lodi Register of Companies No. 04827140486, REA MI-1578158, certified email: baglionihotels@legalmail.it (hereinafter, “TPC Europe S.r. l.‘), a company belonging to The Palace Company Group and these terms and conditions of use (“Terms and Conditions of Use”) govern the use of the site by the user who accesses and browses it (“User”).
1. Purpose of the Terms and Conditions of Use
- The Terms and Conditions of Use govern access to, browsing on and use of the Website.
- Use of the Website is subject to acceptance of these Terms and Conditions of use.
- By accessing and using the Website, the User confirms acceptance of all the Terms and Conditions of Use.
If you do not agree with the content of the Terms and Conditions of Use, please do not use this Website.
2. Use of the Website
The services provided by the Website may only be used by individuals who have reached the age of majority and can enter into legally binding contracts. By using the Website, the User declares to be of age and able to enter into legally binding contracts in relation to the use of the Website.
The Website may be used by the User exclusively for personal use.
The User agrees not to use the Website for purposes that are unlawful, illegal or prohibited by these Terms and Conditions of Use.
By way of example, it is prohibited:
- To use the Website in such a way as to cause damage, interruptions, inefficiencies in its functionality or in the computer of a third party;
- To use the Website to transmit, install or spread viruses, or other harmful programs or files;
- To violate the security or authentication measures of the Website;
- Register on the Website or make reservations with a false identity.
The User acknowledges that TPC Europe S.r.l. may monitor and verify the information transmitted on the Website by the User and may modify, remove or prohibit the transmission or reception of information deemed inappropriate or in violation of these Terms and Conditions of Use.
The User accepts and agrees to such monitoring and verification activities.
3. Registration
Access to the Website does not require registration.
4. Intellectual Property Rights and Trademarks
The Website, considered as a whole, as well as all the material contained therein, is protected by copyright and other intellectual property laws.
The contents, materials, databases, published works or otherwise present on the Website, including, by way of example and not limited to, trademarks, logos, images, photographs, press releases and documents in general reproduced, as well as the application software and html codes, are the exclusive property of TPC Europe S.r.l., or used with the authorisation or license of the relevant rights holder.
The User may use said contents only if this is necessary for the proper use of the Website and may not, therefore, freely use them. TPC Europe S.r.l. reserves all rights over them, including, in particular, the right of publication. The distribution of images taken from the website is therefore prohibited.
Any other use of the aforementioned material is prohibited for any purpose without the prior consent of TPC Europe S.r.l.
5. Limitation of Liability
TPC Europe S.r.l. assumes no responsibility for the accuracy, completeness and timeliness of the data, content and information it owns or otherwise entered or contained on the Website and/or linked sites. The User is required to verify the accuracy of the information provided on the Website before making any decision, including those relating to a purchase.
TPC Europe S.r.l. declines all responsibility for errors or omissions deriving from the use of data and information present on its Website, nor does it provide a guarantee for i) the continuity of the contents present on the Website, (ii) the absence of viruses and/or other harmful components on the internet website or on the server that hosts it; (iii) the impregnability of the Website.
The User accepts that communications made by the User through the Website – including communications via email – are not confidential.
To the extent permitted by applicable law, TPC Europe S.r.l. expressly disclaims any liability for any direct, indirect or consequential damages or losses suffered by the User in connection with the Website and/or its use, the inability to use it, the use of any websites linked to it and any material published on them.
In the event that TPC Europe S.r.l. is held liable for damages related to the Website and/or its use, the maximum compensation allowed will be limited to the reimbursement of expenses for services or products purchased by the User and not supplied.
6. Communications
TPC Europe S.r.l. cannot be held responsible for errors in communication, omissions or transmission difficulties, for lost, stolen or misdirected messages, or for the security of such communications. Furthermore, TPC Europe S.r.l. is not responsible for the publication and/or inclusion of erroneous information caused by the User of the equipment or programs associated with the Website or by human or technological errors that may occur in the processing of the information connected to the Website.
7. General Terms and Conditions for Hotel / Resort Bookings
For the terms and conditions for booking hotels/resorts, including information on taxes, applicable charges and cancellation policies, please refer to the terms and conditions available on the platforms https://bookings.baglionihotels.com/
For hotels and resorts located outside the European Union, rates confirmed in Euros may be converted by the property into the local currency at the time of your stay, based on the exchange rate used by the property, and are subject to exchange rate fluctuations. Credit card charges are subject to currency conversions by banks and/or credit card companies, which are not within the control of TPC Europe S.r.l. and may affect the amount charged to the User's credit card. TPC Europe S.r.l. cannot be held responsible for theft by third parties and the related improper use of data and payment methods used by the User on the Website or related websites.
The Website contains services and offers that may not be available in all locations. Reference to a specific service on the Website does not imply that the service is available at the location where the facility booked by the User is located.
The images published on the Website may not correspond to the facilities and actual characteristics of the room booked by the User through the Website.
8. Hypertext Links
The User agrees not to create a hyperlink to this Website from websites controlled by the same or by third parties, without written authorisation from TPC Europe S.r.l.
The hyperlinks on the Website may take the User to third-party websites that are considered of interest.
The User acknowledges and recognises that TPC Europe S.r.l. has no control over the content of such websites and as a mere third party has no responsibility for the content and/or material, including advertising, disclosed therein, or for external resources or products or services offered.
9. Processing of Personal Data
With regard to the processing of the User's personal data, please refer to the information available in the specific sections at the bottom of the pages of the Website, called “Privacy Policy” https://www.baglionihotels.com/it/privacy-policy and “Cookie Policy” https://www.baglionihotels.com/it/cookie-policy
10. Applicable Law and Jurisdiction
These Terms and Conditions of Use are governed by Italian law. The Court of Milan, Italy, shall have exclusive jurisdiction and competence for any disputes relating to these Terms and Conditions of Use.
11. Change of Terms and Conditions of Use
TPC Europe S.r.l. reserves the right, at its sole discretion, to modify these Terms and Conditions of Use from time to time. The User is therefore asked to check these Terms and Conditions of Use from time to time, which can be found at the URL: https://www.baglionihotels.com/it/termini-e-condizioni-di-utilizzo/.
12. Conctact Details
You can contact TPC Europe S.r.l. directly at the following addresses:
The Palace Company Europe S.r.l., Viale Regina Giovanna, 27-29, 20129, Milan, Italy.
PEC: baglionihotels@legalmail.it
Last updated:
19 March 2025